Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Rocket Play Casino Australia, we believe gambling should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has a mathematical advantage, and you should only ever wager money you can afford to lose.
Age Verification
Online gambling in Australia is available only to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not gamble. Underage gambling can lead to serious harm and is illegal in Australia.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:
- Constantly thinking about gambling or past gambling experiences
- Gambling with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or others about the extent of gambling activities
- Jeopardising relationships, education, or job opportunities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Using gambling as an escape from problems or to cope with negative emotions
- Neglecting personal, family, or professional responsibilities
If you identify with any of these signs, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos, including Rocket Play, offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long and how much you've been gambling
- Session Time Limits: Set maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Pause: Take a break from gambling for a set period
We encourage you to use these tools proactively. Contact our support team if you need assistance setting up responsible gaming features on your account.
Support Organisations & Helplines
If you or someone you know needs help with problem gambling, please reach out to one of these trusted organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling across Australia - Lifeline Australia
Phone: 13 11 14 (24 hours)
Crisis support and counselling services - Beyond Blue
Phone: 1300 224 636 (24 hours)
Mental health support and information
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free, confidential gambling support and information - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Evidence-based gambling prevention and treatment resources
United States
- National Council on Problem Gambling (NCPG)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (24/7, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telefonberatung Glücksspielsucht: 0800-0040061 (kostenlos, täglich 24 Stunden)
Gambling addiction support and information
If You Need Help, Reach Out Today
Problem gambling is a serious issue that can affect your mental health, relationships, finances, and overall wellbeing. Seeking help is a sign of strength, not weakness.
If you or someone you care about is struggling with problem gambling:
- Contact one of the support organisations listed above
- Speak with a trusted friend, family member, or healthcare professional
- Use your casino's self-exclusion or account pause features immediately
- Consider seeking professional counselling or therapy
Help is available, and recovery is possible. You don't have to face this alone.
Our Commitment to Responsible Gaming
At elcentrova.com (Rocket Play Casino Australia), we are committed to promoting responsible gambling practices. We provide accurate information, implement player protection tools, and partner with trusted support organisations to help our community stay safe.
If you have questions about responsible gaming features or need assistance, please contact our customer support team.